Welcome to our website. This website with URL address www.diypronails.com.au is owned and operated by OZ DIY PTY LTD trading as DIY PRONAILS (ABN 95639907574). By using this site and submitting to an order, you are agreeing to the terms and conditions listed below.

DIY PRONAILS reserves the right to update the terms and conditions from time to time and your continued use of our website following any such amendments will be deemed to be confirmation that you accept those amendments.

Privacy

By registering and placing an order with DIY PRONAILS, you give us permission to add your contact details to our database so we can send through correspondence that relates to ordering, invoicing, shipping and product reviews and ratings.

DIY PRONAILS understands the importance and confidentiality of your personal and financial information supplied to us while interacting with our site. For these reasons we are committed to protect any information provided to us. Order information is also stored at this time to track previous transactions. Your personal information will be used for our marketing purposes only and will not be passed on to any third parties unless you partake in
an agreement for this to happen. Your use of our website or your purchase of a product using our website will be taken to indicate your consent for us to store your information and use it as stated. If you have any comments or queries relating to our privacy policy, please contact us at info@diypronails.com.

Third party links

All prices shown on the Website are stated in Australian Dollars (AUD$) and are GST inclusive. The DIY PRONAILS website and prices are subject to change As a convenience to our customers, , this website may also, on occasion, include links or material to other websites which are not controlled by us. For your information, we are not responsible for such websites or material nor do we review or endorse them. We will not be liable, whether directly or indirectly, for the privacy practices or content of such websites nor for any damage, loss or offence caused or alleged to be caused in connection with, the use of or reliance on any such advertising, content, products, materials or services available on such external websites or resources.

Reviews

If you submit a review, you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.

You agree to waive your right to be identified as the author of such content and your right to object to derogatory treatment of such content. You agree to perform all further acts necessary to perfect any of the above rights granted by you to lookfantastic.com, including the execution of deeds and documents, at the request of lookfantastic.com. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that, as at the date that the content or material is submitted to diypronails.com.au the content and material is accurate;

Use of the content and material you supply does not breach any applicable diypronails.com.au guidelines and will not cause injury to any person or entity (including that the content or material is not defamatory). You agree to indemnify lookfantastic.com for all claims brought by a third party against lookfantastic.com arising out of or in connection with a breach of any of these warranties.

Winners of the review competition will be notified by email. Failure to respond to our notification email within 20 days will result in the prize being forfeit.

Trademarks and Copyright

This site is owned and controlled by DIY PRONAILS. Our website includes copyright material, images, trademarks and registered trademarks which are the property of us, DIY PRONAILS. This material may only be used for the purposes of browsing our website and purchasing products. Permission will need to be sought if images or information is to be printed or copied for any other reason. All text, site design, logos, images etc are the exclusive property of DIY PRONAILS and cannot be reproduced, modified, copied, uploaded etc for any purposes, unless specified in writing, signed by DIY PRONAILS.

Any unlawful use of material from this site may breach any copyright, trademark or other related laws and may result in criminal charges.

Disclaimer

The information contained on our website is provided by us in good faith. Every effort has been made to ensure accuracy and to the best of our knowledge, the information is accurate and current. However, we and our associates don’t make any representation or warranty as to the accuracy or completeness of the information, we don’t guarantee that our website is free from errors or faults, and we won’t be liable for any such inaccuracies, errors or faults. We make no warranty that any product will meet your requirements.

Displayed colours are to be used as a guide only, as colours may appear slightly different in person compared to on-screen display. If you are unsure about colours, please contact us prior to making your purchase.

iPhone / iPad / Android Applications

If you access this site, via an application through mobile phone or tablet (an iPhone Application, for example), all terms and conditions stated on this page will apply. This application is currently free of charge, however your carrier’s rates and fees will still apply.

eGift Voucher

DIYPRONAILS eGift Vouchers can be used to buy any item sold by www.diypronails.com.au. Our normal terms and conditions, together with the terms and conditions below, apply to the purchase of your eGift Vouchers. A digital voucher with a code is emailed to the recipient which can then be redeemed in the Checkout to buy any product on www.diypronails.com.au. A copy of the eGift Vouchers will also be sent to the purchaser as confirmation that the email was sent. It is the perfect way to give a gift when you don’t know what to buy!

Under eGift Voucher Amounts enter your preferred value and add the eGift Vouchers to your shopping cart like any other product by selecting the ‘Add to Cart’ button found on the ‘Buy Now’ tab. Then continue to checkout to complete your order. You can also buy other
products at the same time as placing your order for eGift Voucher(s).

Once your order has been processed and we have taken payment, you will be emailed the eGift Voucher code to the recipient email address as well as where your order confirmation email is also sent. You will not receive anything in the post for eGift Vouchers that you order.

eGift Cards can be used to purchase any product on www.diypronails.com.au. Select the items you wish to order and add them to your cart. To apply your eGift Vouchers, enter the electronic voucher code you received in the ‘Discount Code’ box and click the ‘Add’ button.

This will then apply the voucher to your order. Then proceed to the Checkout as normal. You can only use one voucher per order and no change will be issued if the full value of the voucher is not used in the order. eGift Vouchers are valid for 12 months from the date of purchase so make sure you remember to redeem your eGift Vouchers in time. eGift Vouchers are valued and issued in AUD $. You cannot use your eGift Vouchers in
conjunction with any other discount code. For orders which are refunded, the refund will be issued via the same payment method as used to pay for the order. Therefore if you have paid, or part-paid, for an order using a eGift Voucher any refund will be issued in eGift Vouchers to the same value. eGift Vouchers cannot be returned or refunded. The value of the eGift voucher cannot be converted back to cash.

We are not responsible if any eGift Voucher is lost, stolen, destroyed or used without your permission.

PRICE AND PAYMENT

All prices shown on the Website are stated in Australian Dollars (AUD$) and are GST inclusive. The DIY PRONAILS website and prices are subject to change without notice. The current price of each product is shown on the website at the time the order is placed. DIY PRONAILS reserves to right to amend the prices of any products in the event that a technical mishap significantly affects pricing or pricing mistakes due to human error.

You confirm that the credit, debit card or PayPal account that is being used is yours. All payments made by Credit Card will have a pre-authorisation check to ensure sufficient funds are accessible and to confirm legitimacy of payment method. These funds will be frozen and the full amount charged will be taken out once the order has been despatched. If the issuer of your payment card refuses to or does not, for any reason, authorise payment to us we will not be liable to you for any delay or non-delivery.

All Credit Cart Payments will state ‘OZ DIY PTY LTD’ as the receiver of monies taken from this site on your Bank Statement. By using a promotional code, you agree to understanding the terms and conditions stated below. All promotional codes, offers and discounts advertised online are for online use only and are valid for the specified time frame only. All promotional codes are one time use only unless otherwise stated.

All promotional one time only codes must be used in their entirety in a single purchase. For promotions where one or more items are required to be purchased to receive a discount on a second item, the discount will be applied to the equal or lesser valued item.

Promotions requiring a minimum order amount will not include charges for shipping and credits for gift cards in the overall order amount. DIY PRONAILS reserves the right to terminate or continue any promotions at its sole discretion. Promotional codes cannot be applied to shipping, for the purchase of eGift cards, GST or any other such duties.

If you have reason to exchange or return an item where a promotional code was attached, the promotional code (if expired) cannot be reused for replacement or future orders. A credit/refund will be applied for the promotional price charged only. Promotional items are only valid while stocks last. DIY PRONAILS will not provide rain checks on items that have sold out.

ORDERS AND DELIVERY

All orders are subject to acceptance and availability. Receipt of order confirmation does not represent our acceptance of your order, and it does not confirm our offer to sell. DIY PRONAILS reserves the right to accept or decline an order, for any reason, even if Order Confirmation has been sent.

There may be unforeseen circumstances under which it is not possible for us to supply a product at all. If this occurs, it may be necessary for us to cancel orders for that product. We will refund or cancel your payment, but we cannot accept liability for any other loss or damage arising as a result.

Order must obtain pre-approval with an acceptable method of payment prior to shipping. DIY PRONAILS reserves the right to request additional verifications and information before accepting any order.

Order Cancellation

If you wish to cancel your order, we will be happy to accommodate only if the order has not been picked and/or shipped. In the case that your order has been picked and/or shipped there will be a 20% restocking fee.

DIY PRONAILS reserves the right to refuse order cancellation, or a cancellation fee will be charged equal to the actual cost of shipping to and from the original order destination, in the event that the order has already been dispatched, and only if we are able to request the return of the package from the courier company.

Delivery

All items are posted via Australia’s Registered Post. Freight charges are stated within the Shipping Page and may change without notice. Every effort will be taken to keep postage costs at a minimum, using prepaid satchels from Australia Post.

Orders placed after midday will be despatched the following business day. If there is a problem with your order and we cannot fill it within this time frame, DIY PRONAILS will contact you using the contact details that were provided in the ordering process.

Please make sure you provide us with a valid delivery address and contact phone number so we can contact you if there are any issues with your consignment. All delivery times stated on this site are estimated times only, and may vary. DIY PRONAILS will not be held liable for any late deliveries or any losses, damages, expenses, charges, or costs that may arise from the late delivery.

Once the order has been released, you are responsible to check the order and inform DIY PRONAILS of any damages or faults within 2 working days. Orders will be delivered to the Shipping Address that is stated in the Order Process. Please check this information is correct, as DIY PRONAILS will take no responsibility for delivery to an incorrect address and/or any losses that may occur as a result. If you enter the wrong address, we will resend the product to the correct address at your expense. If a product is not in stock, we will inform you of the expected delivery time, based on information provided to us by our suppliers.

Refund Policy

Please choose carefully. We do not normally give refunds if you simply change your mind or make a wrong selection. You can choose between a refund or exchange where goods are faulty and cannot be repaired, wrongly described, different from a sample shown to you or do not do what they are supposed to do.

Please retain your original receipt as proof of purchase. All returns must be in original condition, unopened and unused (unless faulty). It is the customer’s responsibility to retrieve any items that DIY PRONAILS deem to be in unacceptable condition (unless faulty) or outside of the mentioned timeframe. DIY PRONAILS will not pay to return items in unacceptable condition. DIY PRONAILS takes no responsibility for lost items when sending returns, so we suggest that you send them via registered post. Returns must be made within 14 days of delivery, except when an item is faulty and covered by a
warranty period.

Gift cards and promotional codes cannot be returned or exchanged and cannot be applied to exchanges. Once DIY PRONAILS receives your returned item and deems it to be in an acceptable condition (unless faulty), we will happily refund or exchange it.

All Clearance items are non-refundable, non-returnable or cannot be redeemed for credit purposes.

If you have reason to exchange or return an item where a promotional code was attached, the promotional code (if expired) cannot be reused for replacement or future orders. A credit/refund will be applied for the promotional price charged only.